Tech Support

Purpurea prides itself on offering 24/7 support for its clientele for all its IT technology support needs. With remote support it is easy to help businesses get up and running fast to ensure your business is not down for long.
We offer telephone and email support for non-urgent and urgent support. We monitor all alerts and can connect to your case file in real time to offer immediate response and quick resolutions to your technical/IT issues. Will we then keep on eye on how well the resolution works and, if appropriate, offer and implement improved resolutions or innovative solutions to reduce the impact and risk of your IT systems failing again in the future.
With our knowledgeable and experienced tech support team, we can take away the stress of you and your business suffering with ongoing IT disasters by talking you through what your business needs to implement and provide the best tech support solutions